What Is Access to Work?

What Is Access to Work?

What does Access to Work actually do?

Access to Work helps people whose disability or health condition affects their ability to do their job.

Rather than replacing wages or benefits, it provides funding for practical adjustments that make work more accessible.

Support may include:

  • Specialist computer equipment
  • Ergonomic furniture
  • Adapted keyboards
  • Voice recognition software
  • British Sign Language interpreters
  • Job coaches
  • Mental health support
  • Travel to work where public transport cannot reasonably be used
  • Disability awareness training for colleagues
  • Specialist support workers

The scheme aims to ensure disabled people have equal opportunities in the workplace.

What is the purpose of Access to Work?

The main goal is to remove workplace barriers so disabled people can:

  • Start a new job
  • Stay employed
  • Progress in their career
  • Become self employed
  • Attend interviews
  • Complete apprenticeships

Who Can Claim Access to Work?

Who qualifies for Access to Work?

You may qualify if:

  • You are aged 16 or over
  • You live in England, Scotland or Wales
  • You have a disability, physical health condition, mental health condition or long term illness that affects your ability to work
  • You are in paid employment or about to start work
  • You are self employed
  • You have an apprenticeship
  • You are attending a job interview

You do not have to receive disability benefits to qualify.

Many people who receive no disability benefits at all are still eligible.

Typical conditions supported include

  • Mobility conditions
  • Visual impairments
  • Hearing impairments
  • Autism
  • ADHD
  • Anxiety
  • Depression
  • Bipolar disorder
  • Multiple sclerosis
  • Parkinson’s disease
  • Arthritis
  • Diabetes where work adjustments are needed
  • Chronic fatigue syndrome
  • Long Covid where it affects work

Each application is assessed individually.


What Are the Eligibility Requirements?

What are the main rules?

You normally need to:

Requirement Details
Age At least 16 years old
Location Live in Great Britain
Employment In paid work, starting work or self employed
Health Disability or health condition affects work
Need Require practical support beyond reasonable workplace adjustments

The support must relate directly to work.

Access to Work is not designed to fund general healthcare or personal living costs.


Are There Income Rules?

Does your income affect Access to Work?

No.

There are no income limits for Access to Work.

Your earnings do not usually affect whether you qualify.

Whether you earn a modest salary or a high salary, eligibility is based on your disability related workplace needs rather than your income.

This makes Access to Work different from means tested benefits such as Universal Credit.

Benefit Income Tested
Access to Work No
Universal Credit Yes
Pension Credit Yes
Housing Benefit Usually yes

Are There Savings Rules?

Do savings affect Access to Work?

No.

Savings do not normally affect eligibility.

Whether you have savings or investments does not usually determine whether you can receive Access to Work support.

The assessment focuses on your workplace needs.


How Much Could You Receive?

How much funding is available?

There is no standard payment amount because every award is based on individual circumstances.

The amount depends on:

  • Your disability
  • The support needed
  • The cost of equipment
  • Whether support is ongoing
  • The type of employment

Support can include thousands of pounds worth of specialist equipment or long term support workers if needed.

Examples include:

Support Needed Possible Funding
Specialist chair Cost covered where approved
Screen reader software Cost covered where approved
BSL interpreter Approved communication support
Taxi travel Approved travel costs
Job coach Approved support sessions
Mental health support Approved workplace support

There is an annual maximum award set by the Government, which is reviewed periodically.


How Do You Apply?

What is the application process?

Applications are made directly to Access to Work.

The process is straightforward.

Step 1

Submit an application online or by telephone.

Step 2

Provide information about:

  • Your job
  • Employer
  • Disability
  • Workplace difficulties

Step 3

An adviser may contact you to discuss your needs.

Step 4

In some cases, a workplace assessment is arranged.

Step 5

A decision is made.

Step 6

Funding arrangements are agreed.

Some support can begin quickly, while more complex cases may take longer.


What Documents Will You Need?

What information should you prepare?

Having the right information can speed up your application.

You may need:

  • National Insurance number
  • Employer details
  • Workplace address
  • Job description
  • Contact information
  • Details of your disability or health condition
  • Information about adjustments already in place
  • Quotes for specialist equipment if requested

Medical evidence is not always required immediately but may sometimes be requested.


What Workplace Support Can Access to Work Fund?

What practical help is available?

Support depends entirely on individual needs.

Examples include:

Equipment

  • Adjustable desks
  • Ergonomic seating
  • Hearing technology
  • Screen readers
  • Magnification software
  • Speech recognition software

Travel

Where public transport is unsuitable because of disability.

Examples include:

  • Taxi journeys
  • Alternative transport arrangements

Human Support

  • Support workers
  • Readers
  • Note takers
  • Job coaches
  • Sign language interpreters

Mental Health Support

People with mental health conditions may receive:

  • Workplace coping strategies
  • Coaching
  • Wellbeing support
  • Practical advice for employers

Can You Receive Access to Work Alongside Benefits?

Can Access to Work be claimed with other benefits?

Yes.

Many people receive Access to Work alongside other benefits.

Examples include:

Benefit Can Be Claimed Together
Personal Independence Payment Yes
Universal Credit Yes
Employment and Support Allowance Sometimes, depending on work circumstances
New Style ESA Yes in some situations
Carer’s Allowance Depends on individual circumstances
Disability Living Allowance Yes
Attendance Allowance Yes if working and eligible

Receiving another benefit does not automatically prevent Access to Work support.


What Happens if Your Circumstances Change?

Should you report changes?

Yes.

You should report changes including:

  • New employer
  • Different workplace
  • New job role
  • Increased support needs
  • Reduced support needs
  • Leaving employment
  • Becoming self employed
  • Significant changes to your health condition

Updating your information helps ensure your support remains appropriate.


What Common Mistakes Should You Avoid?

What errors delay applications?

Common mistakes include:

  • Waiting until workplace problems become severe
  • Assuming disability benefits are required
  • Providing very little information
  • Forgetting to explain how work is affected
  • Not discussing adjustments with your employer
  • Delaying requests for reassessment
  • Assuming employers must pay for everything
  • Not responding promptly to requests for information

Providing detailed, accurate information usually leads to a smoother application.


Examples and Real Life Scenarios

How does Access to Work help in practice?

Example 1

Situation

Sarah has severe hearing loss and starts a customer service role.

Outcome

Access to Work funds communication support and specialist hearing equipment, enabling her to perform her role effectively.


Example 2

Situation

David has multiple sclerosis and struggles using a standard office chair.

Outcome

Funding is approved for an ergonomic workstation and specialist seating.


Example 3

Situation

Emily has anxiety and finds commuting overwhelming.

Outcome

Access to Work approves alternative travel support while adjustments are explored.


Example 4

Situation

James is self employed and has a visual impairment.

Outcome

Funding helps purchase specialist software that allows him to manage clients independently.


Frequently Asked Questions

What is Access to Work?

It is a Government grant that funds workplace support for disabled people and those with health conditions.

Do I need Personal Independence Payment to qualify?

No. You do not need to receive PIP.

Can self employed people apply?

Yes, provided they meet the eligibility rules.

Is Access to Work taxable?

No. It is not treated as taxable income.

Does it affect Universal Credit?

Access to Work itself does not normally reduce Universal Credit because it funds workplace support rather than providing income.

Can I apply before starting a new job?

Yes. People with a confirmed job offer can apply.

Will my employer know?

Usually yes, because employers are often involved in arranging workplace support.

How long does an application take?

Times vary depending on individual circumstances and the complexity of the support required.

Can I apply if I work from home?

Yes. Home workers may qualify if disability related adjustments are needed.

Can Access to Work fund mental health support?

Yes. Workplace mental health support can be available where appropriate.


Related Benefits and Support Available

People receiving Access to Work may also be eligible for other forms of support, including:

  • Personal Independence Payment
  • Universal Credit
  • New Style Employment and Support Allowance
  • Disability Living Allowance for eligible existing claimants
  • Attendance Allowance
  • Carer’s Allowance
  • Blue Badge Scheme
  • Motability Scheme where eligibility requirements are met
  • Disabled Students’ Allowance for those in higher education
  • Council Tax Reduction where applicable

Each scheme has its own eligibility criteria, so qualifying for one does not automatically qualify you for another.


Useful Government Resources

Where can you find official information?

Information reviewed against current UK Government guidance and official sources.

Useful resources include:

Resource Purpose
GOV.UK Access to Work guidance Eligibility, applications and updates
Department for Work and Pensions Policy and support information
Jobcentre Plus Employment support and referrals
Advisory, Conciliation and Arbitration Service (Acas) Workplace rights and reasonable adjustments
Equality Advisory and Support Service Equality rights advice

Always refer to the latest official guidance, as eligibility rules and funding arrangements may change.


Conclusion

Access to Work is one of the most valuable employment support schemes available for disabled people and those with long term health conditions in Great Britain. Rather than replacing your income, it helps remove practical barriers that could otherwise make work difficult or impossible.

Whether you need specialist equipment, workplace adjustments, communication support, travel assistance or help managing a mental health condition at work, the scheme can provide tailored support based on your individual needs.

Importantly, Access to Work is not means tested, so your income and savings do not usually affect your eligibility. You also do not need to receive Personal Independence Payment or another disability benefit to apply. If your health condition affects your ability to work, it is worth exploring whether this Government grant could help you start, remain in or progress in employment.

Benefits Advice UK provides free information to help people better understand the UK benefits system. Always check the latest Government guidance before making financial decisions.

imporatant_image

Important

Information on this site is based on official UK guidance.

About our information and sources
Inbox Background
Newsletter Image

Get the latest updates to your inbox

Sign up for our newsletter to receive updates when there are changes to Universal Credit.